Information Technology Infrastructure Library ITIL® is now universally accepted as global best practice in IT services. AXELOS is the global body of knowledge for ITIL® Certification for all leaves from Foundation to Expert. ITIL® Certification has become popular due to the easy application of the concepts for managing services. SEEDworkhops is Authorized Training Organisation and Authorized Examination Organization by PEOPLECERT® for ITIL Certification Courses Pune for Foundation and Intermediate Level.
About Facilitator ITIL® Online Certification Training Course in Pune
- Prashant is master Trainer and Delivery Head at SEED.
- Result-driven professional with over 24+ years’ qualitative experience as Business / IT Service management coach, in IT Service Management, Quality, IT Infrastructure Management, People Management, Project Management, Account Management, and Technical Support.
- Authorized ITIL® Trainer (PEOPLECERT®).
- Authorized Trainer PRINCE2® Foundation & Practitioner (PEOPLECERT®).
- Certified ITIL® Expert, APMG, UK
- Certified PRINCE2® Practitioner, APMG, UK.
- Conducted more than 3000+ hours of Training on ITIL® & Conducted more than 1000+ hours of Training on PRINCE2® Project Management.
Facilitator Certification: PRINCE2®, PRINCE2® Agile Certified Trainer, and ITIL® Expert Trainer
Profile: View Profile
Upcoming Schedule ITIL® Online Certification Training Course in Pune
|ITIL® (4 Version) Foundation||Weekdays Batch
7th to 14th Sept 20
14th to 21st Sept 20
21st to 27th Sept 20
About SEEDworkshops’ ITIL® Online Certification Training Course in Pune
ITIL® Foundation Certification is easy and entry-level certification those who want to make a career in IT Services Management. Participants learn to manage services and apply worldwide best practices.
ITIL® Certification can be done easily with our Professional Managed Workshops at SEED Infotech, Pune
Who should attend?
Any Professional who has minimum 1 year of experience in IT Services.
- To enhance understanding of the concepts, the course provides 5 downloadable case studies titled Benefits of Portfolio Service Management (for the IT services industry).
- SLA, OLA and UC Integration (for the telecommunications industry).
- Customer Satisfaction via Change Management (for the IT service industry).
- The Power of Event, Incident and Problem Management working together (for the IT industry) and The Impact of Continual Service Improvement (for the Internet industry) respectively.
Why Choose SEEDworkshops?
- SEED is the World’s top IT and professional skill development Training Provider, with over 500,000+ professionals trained globally.
- Trusted by the Fortune 500 companies as their learning provider for career growth and training.
- 250+ certified and experienced trainers conduct training’s for various courses across the globe.
- 100% Satisfaction and 85%Ssuccess rate for all global Certification.
- Accredited, Approved and Recognized as a training organization, partner, education provider and examination center by globally renowned names like Project Management Institute (PMI) of USA, Salesforce, PEOPLECERT®, Redhat, SAP, EC Council, IBM, HP, Oracle, Microsoft, Hortonworks, TRICENTIS and others.
- More than 23+ years of experience in IT and professional skill development training.
- Online Training.
- Real life Industry examples.
- 8 hours of Instructor Led Training.
- ITIL® Expert trainer.
- ITIL® Foundation Simulation Exams.
- ITIL® Foundation exam fee included.
- ITIL® Foundation Exam Preparation Guide.
- PEOPLECERT® approved Courseware.
ITIL® Course Agenda
Exam & Certifications
How do I become Certified in ITIL® Foundation?
Aspirants can get certified in ITIL® Foundation from AXELOS by following the below processes:
Step 1: Appear for ITIL® Foundation certification exam after completing the training.
Step 2: Score 65% marks in 60 minutes [i.e. 26 answers out of 40 questions].
Step 3: Earn two ITIL® credits on successful completion of ITIL® Foundation Certification exam.
Note: Candidates appearing for the examination in a language other than their native language have a maximum of 75 minutes for the exam.
What are the projects covered to get certified and their benefits?
To enhance understanding of the concepts, the course provides 5 downloadable case studies titled Benefits of Portfolio Service Management (for the IT services industry); SLA, OLA and UC Integration (for the telecommunications industry); Customer Satisfaction via Change Management (for the IT service industry); The Power of Event, Incident and Problem Management working together (for the IT industry) and The Impact of Continual Service Improvement (for the Internet industry) respectively.
What are the prerequisites for the ITIL® certification?
There is no defined eligibility criterion for ITIL® Foundation exam. Professionals, who require a basic understanding of the ITIL® framework and are willing to enhance the quality of IT service management within an organization, can opt for ITIL® Foundation certification.
How do I enroll for the ITIL® Certification Training?
You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
- Visa debit/credit card
- American express and Diners club card
- Master Card, or
- Through PayPal
Who will be the trainer for the classroom training?
Highly qualified and certified instructors with 20+ years of experience deliver classroom training.
Where will be the training held?
Venue is finalized few weeks before the training and you will be informed via email. You can get in touch with our 24/7 Support team for more details. Email us at email@example.com . If you are looking for an instant Support, you can chat with us too.
Do you provide transportation and refreshments along with the training?
We do not provide transportation or refreshments along with the training.
Can I change the city, place, and date after enrolling for any classroom training?
Yes, you can change the city, place and date for any classroom training. However, a rescheduling fee is charged. For more information, please go through our Rescheduling Policy.
Do you provide any group discounts for classroom training programs?
Yes, we have group discount packages for classroom training programs. Contact firstname.lastname@example.org to know more about the group discounts.
Can I cancel my enrollment? Do I get a refund?
Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.
What is the exam structure?
To attend the SSBB certification exam, the trainees must have completed 5 days of classroom training. Also, the trainees must take the final examination within 2 weeks of the course completion. The pass percentage for LSSBB must be more than 60%. On completion of the course SSBB, trainee must start and complete a project for the certification. Seed awards LSSBB Technical Certification (Course completion Certificate) on the passing of the examination. Seed awards LSSBB Functional Certification (Certified Black Belt Certificate) on the successful review of the project.
Is exam fee included in the course fee?
Exam fee is not included in the course fee and the user will have to pay an exam fee to appear for CAPM certification exam.
What will I get along with this training?
You will have access to the online e-learning and practice tests along with the training.
Do you provide any course completion certificate?
Yes! We offer course completion certificate after you successfully complete the training program.
Do you provide PDUs after completing the training? How many hours of PDU certificate do I get after attending the training?
Yes, we offer PDU certificate to candidates after successfully completing the training. You can earn 45 hours of PDU certificate after attending the training.
How much does it cost to sit for ITIL® examinations?
If you are sitting in the examinations through an accredited training organization, the cost of the exams are generally included in the course fee. PEOPLECERT uses a global pricing structure, SS for those sitting exams at a public exam center, the cost is dependent on where the exams are being conducted. To find out the cost in your region, please contact us at email@example.com with subject line ITIL® Examination.
What are the pass marks for the ITIL® examinations?
Pass marks for the ITIL® examinations are as follows: 1.Foundation: You will need to score 26/40 (65%) to pass the foundation exam. 2.Foundation Bridge: You will need to score 13/20 (65%) to pass the foundation bridge exam. 3.Intermediates (inc. MALC): You will need to score 28/40 (75% to pass an intermediate exam. Managers Bridge: You will need to score 16/20 (80%) to pass the managers bridge exam.
What happens if I do not clear an exam?
If you failed an examination; you can take part in another examination session, which is subject to a re-sit fee. This does not necessarily have to be at the same examination center. There is no limit to the number of times you can retake the examination. Exam pass rates are much higher for delegates who have sat an accredited training course. You should consider potential re-sit costs when choosing the most appropriate training route.
What is Prometric and what is its role?
Thomson Prometric is a worldwide provider of computer based examinations. The ITIL® Foundation examination is one of the examinations available in the Prometric Authorized Testing Centers.
What is the duration of the exam?
The duration of the exam is 90 minutes.
Are there any prerequisite certificates to be obtained before applying for the course?
Candidates are required to furnish a copy of their ITIL® Foundation certificate during registration for the Intermediate level exam.
Will I get a course completion certificate?
On completing the ITIL® Intermediate Certification Training from Seed, you will get a course-completion certificate. The main certification can be obtained by appearing for the exam.
What is ITIL®?
The IT Infrastructure Library® (ITIL®) is the most widely accepted approach to IT service management in the world. ITIL® is the best practice framework drawn from the public and private sectors internationally. It describes how IT resources should be planned, organized, delivered and supported to deliver business value. ITIL® is owned and maintained by the UK Office of Government Commerce (OGC).
What is an ITIL® qualification?
ITIL® stands for: Information Technology Infrastructure Library. The ITIL® Certificates are designed as IT Service Management qualifications. These focus at professionals who wish to become familiar with the best practices for IT Service Management, as defined in the OGC IT Infrastructure Library guidelines. This certification is best suited and practicable across all IT and ITES individuals. What is PEOPLECERT and why is it important? PEOPLECERT specializes in the accreditation and certification of organizations, processes and people, within a range of industries and management disciplines. PEOPLECERT is The Official Accreditor of the ITIL® portfolio.
What does having ITIL® certifications mean?
The holder of the Foundation Certificate in IT Service Management should be aware of the techniques, processes and functions in the core ITIL® publications of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. He or she should be able to relate this knowledge to wider IT issues and to their own work environment.
What is the difference between V3 and 2011?
Amongst the key changes, ITIL® 2011 is a wholesale shift towards a service-driven lifecycle approach and guidance which aims to be more prescriptive. The core disciplines of ITIL® V3 used to focus on what Service Support and Service Delivery should be done. Ten processes tightly defined ITIL® V3 around Some of the main operational elements of running IT services. The Ten Original ITIL® V3 Processes: 1.Finance Management 2.Availability Management 3.Capacity Management 4.IT Service Continuity Management 5.Service Level Management 6.Change Management 7.Service Asset & Configuration Management 8.Release & Deployment Management 9.Incident Management 10.Problem Management ITIL® 2011 Processes expanded the original ten processes into 27 processes organized into five core areas Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Processes. The intent is to explain how more than just the what based approach of V3. ITIL® 2011 processes have expanded to cover the complete service management lifecycle and are closely aligned with ISS 20000. ITIL® V3 outlined what should be done to improve processes; ITIL® 2011 explains clearly how you should go about implementing the same. Another key ITIL® 2011 addition is demonstrating return on investment to the business. This was one of the most frequent requests from the industry consultations, carried out as part of the version three projects.
How do I get recognized in ITIL®?
To get recognized in ITIL®, you need to achieve certification by taking an ITIL® examination through a recognized exam center. There are different levels of ITIL® certification based on varied career level.
What does ITIL® 2011 consists of?
ITIL® 2011 consists of a library of five books: 1.Service Strategy: Guidance on defining the types and levels of service that you wish to provide to your users and/or your customers 2.Service Design: Guidance to shape the way in which your service strategy will become a reality 3.Service Transition: Guidance on the implementation of these services. Moving from the previous state to the new state 4.Service Operation: Guidance on the day to day management and measurement of your services 5.Continual Service Improvement: Guidance on how to periodically review your portfolio of services to ensure that they are as good as they can be and still of value you to your clients In addition, ITIL® is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools.
Why should I get certified to ITIL® 2011?
ITIL® 2011 provides: 1.Increased user and customer satisfaction with IT services 2.Improved service availability, directly leading to increased business profits and revenue 3.Financial savings from reduced rework, lost time, improved resource management and usage 4.Improved time to market for new products and services Improved decision making and optimized risk
I am already ITIL® V3 qualified how do I upgrade to 2011?
Individuals with existing ITIL® V3 qualifications can use those qualifications as credits towards the Expert. They may find the credits or qualifications to attain to make them eligible for the current 2011 Bridging routes. Candidates who hold earlier ITIL® qualifications can update their knowledge and certification via a series of bridging courses, such as the Foundation Bridging Course. These courses will also earn a candidate credits towards the Expert Level.
Will the Practitioners and Managers qualification remain the same?
No, the ITIL® qualification structure has completely changed and ITIL® managers and practitioners will be required to take a bridging course and exam in order to be eligible for the new ITIL® Diploma certificate. The courses and examinations for ITIL® managers and practitioners to bridge to ITIL® 2011 are still under discussion and are expected to be released over the coming few months by the examination board.
Which means of training is offered by Seed for ITIL® courses?
1.A blended model of training (Balanced Mix of classroom and online training) is used for better understanding 2.ITIL® V3 Foundation standard course is online 3.We also offer ITIL® practice tests for extensive self-study
Can Seed deliver in house or onsite ITIL® training programs?
Yes, we would be happy to arrange in-house or onsite ITIL® training program as requested by the corporate at discounted price. For corporate inquiry or in house training requirements please write to firstname.lastname@example.org with subject line as ITIL® Corporate or call our global Support number.
Can I use only ITIL® Manuals to study?
For Basic level foundation you can, as the ITIL® manuals contain mostly everything you need. However it is not recommended as interpretations of ITIL® may vary and can be different to that required or of the standard. Learning by an accredited course will save time and will give you a better understanding of the concepts. For the intermediate or diploma levels it is compulsory to attend an accredited training course.
Will I have to update my Foundation certification with the release of ITIL® 2011?
Yes, if you hold an ITIL® foundation certificate from any of the previous versions of ITIL® you need to attend a one-day course with an examination in order to update it to an ITIL® 2011 qualification. This will be essential for anyone wishing to go for the higher levels of ITIL®.
How long do I have to wait for the results of my multiple choices CBT examinations?
For each multiple choice exam, every candidate receives the result paper and certificate within four weeks of the examination session.
For how long are the ITIL® 2011 qualifications valid for?
ITIL® 2011 qualifications are not valid for a defined period and will not expire.
ITIL® Online Certification Training Course Venue in Pune
Nalanda’, Yugay Mangal Complex,
Opp. Gandhi Lawns
Pune, Maharashtra 411038
- Lectures 0
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 0
- Assessments Yes